Contact Us

Have questions, feedback, or need help? We'd love to hear from you!

Email Support

Get help with technical issues or general questions

[email protected]

General Inquiries

Questions about features, partnerships, or media

[email protected]

Twitter

Follow us for updates and quick responses

@exifpro

GitHub

Report bugs or contribute to the project

github.com/exifpro

Response Times

24-48h
Email Support
Same Day
Twitter DMs
1-3 Days
GitHub Issues

What Can We Help With?

Technical Support

  • • File format compatibility issues
  • • Browser compatibility problems
  • • Metadata extraction errors
  • • Performance optimization

Bug Reports

  • • Unexpected behavior or errors
  • • UI/UX issues
  • • Performance problems
  • • Cross-browser inconsistencies

Feature Requests

  • • New file format support
  • • Additional metadata fields
  • • Export format options
  • • UI/UX improvements

General Feedback

  • • User experience feedback
  • • Success stories
  • • Partnership opportunities
  • • Media inquiries

Before You Contact Us

Check Our Help Section

Many common questions are answered in our comprehensive help section. Check there first to see if your question has already been answered.

Visit Help & FAQ →

Include Relevant Information

When contacting us, please include:

  • • Your browser type and version
  • • Operating system
  • • File format and size (if relevant)
  • • Steps to reproduce the issue
  • • Screenshots or error messages

Join Our Community

Follow on Twitter

Stay updated with the latest features, tips, and announcements.

Follow @exifpro

Star on GitHub

Show your support and help others discover EXIF.pro.

Star on GitHub

Quick Links

Find answers to common questions and learn more about EXIF.pro.