Contact Us
Have questions, feedback, or need help? We'd love to hear from you!
Response Times
24-48h
Email Support
Same Day
Twitter DMs
1-3 Days
GitHub Issues
What Can We Help With?
Technical Support
- • File format compatibility issues
- • Browser compatibility problems
- • Metadata extraction errors
- • Performance optimization
Bug Reports
- • Unexpected behavior or errors
- • UI/UX issues
- • Performance problems
- • Cross-browser inconsistencies
Feature Requests
- • New file format support
- • Additional metadata fields
- • Export format options
- • UI/UX improvements
General Feedback
- • User experience feedback
- • Success stories
- • Partnership opportunities
- • Media inquiries
Before You Contact Us
Check Our Help Section
Many common questions are answered in our comprehensive help section. Check there first to see if your question has already been answered.
Visit Help & FAQ →Include Relevant Information
When contacting us, please include:
- • Your browser type and version
- • Operating system
- • File format and size (if relevant)
- • Steps to reproduce the issue
- • Screenshots or error messages
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